Process
A software delivery process built around clarity and approvals
Each phase is designed to make decisions visible, reduce avoidable risk, and keep the client aware of what is happening, what is needed, and what is being delivered.
Phase 01
Initial consultation
What happens
The business objective, current process, constraints, and expected outcome are discussed at a practical level.
What the client provides
Context about the business problem, current workflow, users, and timing considerations.
What Cohort delivers
A clearer understanding of the problem space and the likely next step for discovery or scope definition.
Decisions or approvals
Agreement on whether the opportunity should move into structured discovery or proposal work.
Phase 02
Requirement discovery
What happens
Current workflows, user roles, process gaps, data needs, and technical constraints are reviewed in more detail.
What the client provides
Existing process details, screenshots, reference material, or examples of current tools where relevant.
What Cohort delivers
A better-defined problem, functional direction, and early clarity on scope boundaries and risks.
Decisions or approvals
Confirmation that the documented workflow and priorities reflect the business need accurately.
Phase 03
Scope and proposal
What happens
The work is translated into a practical delivery plan covering scope, milestones, assumptions, and likely engagement shape.
What the client provides
Feedback on priorities, budget considerations, and the preferred delivery structure.
What Cohort delivers
A scoped recommendation, phased plan, or proposal aligned to the product or operational objective.
Decisions or approvals
Agreement on scope direction, priorities, and the basis for development to begin.
Phase 04
UX and system design
What happens
Key workflows are mapped into interface and system behavior so the product direction is easier to review before deeper implementation.
What the client provides
Feedback on usability, terminology, approval logic, and workflow completeness.
What Cohort delivers
Interaction direction, layout planning, and clearer visibility into how the product will function.
Decisions or approvals
Review of the proposed user flow and confirmation before deeper build work continues.
Phase 05
Architecture and planning
What happens
Data models, access patterns, integration needs, and implementation sequencing are planned to support maintainable delivery.
What the client provides
Final decisions on dependencies, external systems, and any operational constraints that affect delivery.
What Cohort delivers
A technical structure that supports development, testing, and future change.
Decisions or approvals
Alignment on the implementation path and any important system-level assumptions.
Phase 06
Iterative development
What happens
The system is built in stages so important workflows can be reviewed progressively instead of only at the end.
What the client provides
Timely review, clarification, and priority feedback as milestones are completed.
What Cohort delivers
Working increments of the product or platform, with visible progress against the agreed scope.
Decisions or approvals
Milestone review and direction on any approved adjustments or next priorities.
Phase 07
Quality assurance
What happens
Important workflows are tested, issues are resolved, and release readiness is reviewed before launch.
What the client provides
Business-side validation for real workflow expectations and edge-case confirmation where needed.
What Cohort delivers
A cleaner, more dependable release candidate with key issues addressed.
Decisions or approvals
Launch readiness confirmation based on technical checks and business review.
Phase 08
Deployment and launch
What happens
The system is prepared for release with deployment coordination, environment checks, and controlled rollout support.
What the client provides
Final launch timing decisions, stakeholder coordination, and access to any required infrastructure or accounts.
What Cohort delivers
Launch support and a structured handoff into live operation.
Decisions or approvals
Final go-live approval and confirmation of launch sequencing.
Phase 09
Post-launch support
What happens
Issues, enhancements, and next-phase priorities are managed once the product is in use.
What the client provides
Operational feedback, support priorities, and ongoing product or workflow goals.
What Cohort delivers
Structured maintenance, refinement, and continuity after release.
Decisions or approvals
Agreement on the support model, enhancement priorities, and any subsequent phases.
Need to discuss scope before build work starts?
Use the contact page to explain the business problem and current workflow. A structured consultation is usually the right first step.