Enterprise · Cohort Solution

Control field operations from one platform.

FieldOps brings jobs, scheduling, dispatch, field agents, checklists, evidence collection, customer signatures and SLA reporting together.

FieldOps / OperationsLive view

Field agents

284

Online

218

Jobs today

1,042

Completed

684

SLA breach

17

First-time fix

88.4%

RecordStatus

JOB-48291

Nova Retail

Amit Sharma · Installation · Due 15:30

In progress

JOB-48290

Axis Stores

Rahul Verma · Repair · Assigned 13:45

Assigned

JOB-48289

GreenTech

Neeraj Singh · Inspection · Evidence uploaded

Completed

Field Workforce Operations Platform

Designed for connected operations

A configurable software foundation for the roles, rules, records and integration points behind this workflow.

Field AgentsJobsSchedulingDispatchChecklistsSLA

Demo environment. Organizations, people, transactions and operational data shown are fictional and used for demonstration.

Product overview

Operational visibility in the flow of work

Business problem

Replace fragmented enterprise processes, disconnected records and manual follow-through with a shared operating system.

Core capability

Jobs, Scheduling, Dispatch, Checklists

Product approach

Configure the workflow around real users, approval paths, reports and connected systems.

Solution case study

How this foundation is framed

Context

Complex workflow, one operating layer

A Cohort-built reference implementation for teams coordinating enterprise operations.

System design

Role-aware workflows, structured records, integrations and audit-friendly operational visibility.

Adaptation

Scope is shaped around the buyer's users, policy rules, data sources and delivery priorities.

Demo guide

Walk through the product

Capabilities

Core modules

Agents

Jobs

Scheduling

Dispatch

Location

Checklists

Photos

Reports

Roles and workflows

Built around accountable teams

Role model

Field AgentDispatcherOperations ManagerCustomer ContactAdministrator

Key workflows

  1. 01Job intake
  2. 02Scheduling
  3. 03Dispatch
  4. 04Field execution
  5. 05Evidence capture
  6. 06SLA reporting

Architecture

A practical foundation for extension

System architecture

Role-based application layer

Workflow and approval engine

Auditable operational data

API and integration boundary

Next.js

React

TypeScript

Node.js

PostgreSQL

REST APIs

Integration and permissions

Access is structured by role, responsibility and data scope. Integration depth is defined during discovery around the systems already in use.

MapsSMSCustomer systemsMobile notifications

Customization

Adapt the foundation to your operating model

Job types

Checklists

Dispatch policies

SLA rules

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